GaelO service offer

GaelO service offer

GaelO ready out of the box

At the origin of the project, GealO was conceived to be hosted on the servers of the research structures themselves for their own needs. It quickly became apparent that this mode of operation did not correspond to the expectations of the institutions, which preferred a fully managed service in the form of a ready-to-use software-as-a-service.

This is how the GaelO service offer was born, released by Pixilib in the form of a software as a service (or SaaS) in a packaged offer for a simple study launch.

This offer includes the following services: • The installation of a GaelO platform configured according to the needs of the study and ready to use: ◦ Notably, the installation of customized CRFs according to the specifications provided for each study. • Maintenance of the solution during the whole duration of the study: ◦ We ensure that GaelO is always operational for your users. • Strict compliance with the GDPR regulation with our Data Protection Officer (DPO) specialized in health: ◦ In particular, data is stored in a group of secure data centers (triple replication) all located in the Paris area. • Access to user documentation; • A hotline for technical difficulties: ◦ We are always reachable by email and phone.

This service offer allows you to benefit from GaelO without needing technical competence; we guarantee you an optimal platform that will save you valuable time during your research. Its productivity and level of performance are based on several years of experience with several clinical research institutions.

Beyond GaelO, Pixilib help research structures in their projects by sharing the acquired experiences. We also aim to create synergies between projects and research stakeholders to make medical research even more dynamic.